Where did my mouse cursor go?
Depending on which NVR model you have, by pressing and holding the right button of your mouse, the cursor will move to a different video output. Press and hold the right button on your mouse for 5 seconds and you should see your cursor again.
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Why do I see "No ressources" on my live view?
The reason you are seeing "No Ressources" is because we are exhausting the NVR's hardware decoding capabilities. To try to fix the issue, from within the NVR's interface, follow these steps : Right click on the mouse and click on the Menu Go to ...
My playback is showing no recordings?
Please follow these troubleshooting steps; Verify the date on your NVR, if it shows the wrong date, start by correcting it and then it will start recording on the correct date. Go to "Maintenance" > Recording > Verify that all of your channels are ...